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The satisfaction of our clients is our highest priority. Isblogging.net Hosting understands the
importance of receiving a dependable service that meets all of your needs. We
promise to do our best to deliver this to you and back up our words with a
couple of great guarantees.
30 Day Money Back Guarantee
We invite you to try our service for 30 days. If at any point during that
initial 30 days you are unsatisfied with our service, or you feel our hosting
plans don't meet your needs simply send an email to accounts@isblogging.net and
we will refund you in full1). No questions asked.
99.9% Uptime Guarantee
Isblogging.net Hosting does not simply claim to offer uptime guarantees. We
offer a real uptime guarantee policy with compensation for failures. Most
hosting companies have vague or incomplete uptime guarantees regarding
monitoring, uptime statistics and compensation. Isblogging.net Hosting explains
our responsibility to our clients.
Network Uptime
Isblogging.net Hosting guarantees that the network will be available 99.9% of
the time in a given month, excluding scheduled maintenance. If we fail to
deliver 99.9% network uptime, bring it to our attention and we will credit
your hosting plan with a free month extension. Network downtime
is when a customer is unable to send and receive data on an Isblogging.net
server, due to a failure of routers, switches, cables or bandwidth at
Isblogging.net. This does not include external networking failures and services
or software running on your server. We measure network downtime from the time
the trouble ticket is opened by a customer to the time the server is available
to send and receive data.
These guarantees do not apply to delinquent customers.
1) Domain fees are non refundable. To prevent intentional abuse of the money back guarantee requests for
hosting by anyone who has received a refund will not be approved.
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